Dear guests

Thank you for your recent stay with us. Our daily priority is your satisfaction. We want to improve continually, so the information you will provide is greatly appreciated and important to us. We’d be grateful if you will take the time to fill in our questionnaire.




What do the numbers mean

1 2 3 4 5
Very Poor Poor OK Good Very Good


Overall Evaluation

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
Did you enjoy your stay at The Island Hotel?
Were you satisfied by hotel staff services?
Would you recommend The Island Hotel?
Would you consider visiting again?

Reasons you selected The Island Hotel? Select all that apply.



Demographic Characteristics/Age



Reception

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
Check In/Check Out Procedure
Responsiveness & Courtesy
Bell Boy's Promptness

Accommodation

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
Cleanliness
Decoration
Privacy
Amenities
Reliability of the wifi
Speed of the wifi
Easy connection wifi / internet
How many devices did you connect?

Food & Beverage Quality

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
The Kitchen Main Restaurant
The Stone Day Dining
Veranda Bar & Italian lunch Restaurant
The Taverna Dining Restaurant
Tholos Pool Bar
Yachting Beach Bar

Service Quality

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
The Kitchen Main Restaurant
The Stone Day Dining
Veranda Bar & Italian lunch Restaurant
The Taverna Dining Restaurant
Tholos Pool Bar
Yachting Beach Bar

Cleanliness & Tidiness

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
The Kitchen Main Restaurant
The Stone Day Dining
Veranda Bar & Italian lunch Restaurant
The Taverna Dining Restaurant
Tholos Pool Bar
Yachting Beach Bar

The Bathhouse Spa/Sports/Recreation

Please Rate: Very Poor 1 Poor 2 OK 3 Good 4 Very Good 5
The Bathhouse Spa Service Quality
The Bathhouse Spa Treatments Quality
Gym Equipment
Gym Cleanliness/Tidiness
Wellbeing Lessons
Entertainment Night Live Performances


Do you have any other comments, questions or suggestions?